On this episode of Show, Don't Tell, we have a special guest in the studio sharing her "Tales From The Front Desk." Kaelyn Harris, Wes' daughter, is working as an Administrative Specialist in an Ophthalmology practice and gives us a behind the scenes look into the daily goings-on of patient care. The guys also [...]
The brothers, Kent Harris and Wes Harris, are back in this episode of Show Don't Tell to talk about Customer Service and how simple things can have a great impact. #telscreen #eyeres #eyecare #eyedoctors #customerservice
Wes Harris and Christy Smallwood are Kent-less in this first episode of Wes re-capping the Vision Expo West experience in Vegas. Stay Tuned for the second half when Kent returns and shares his insights along with announcing a new budget-friendly EyeRes system.
This episode of Show, Don't Tell, has Wes Harris sharing his latest travel to Colorado to Exhibit and share equipment expertise at the Colorado Advanced Procedures laser courses. Kent Harris shares only what he's willing to about the latest product launch scheduled to be released at Vision Expo West. And, we have a new [...]
Have you ever had travel plans that went awry? Listen to Wes Harris as he shares his latest adventure on a trip to Canada for digital imaging system training. Kent Harris joins in with the well-placed pun, of course.
You may or may not know this: For 9 years we’ve followed the faculty of Northeastern State University’s Oklahoma College of Optometry around the country to give advanced procedures courses. The first half of the course covers local anesthesia, radiofrequency ablation, oculofacial biopsy, chalazion management, suturing, injections, and so on. We usually arrive after this [...]
Wes Harris and Kent Harris discuss chip shortages and distribution issues in this episode of Show, Don't Tell. Basically, how we all have to get in line to get what we want and need for our businesses.
This episode of Show, Don't Tell is full of laughs as Wes Harris recounts his travel stories and marketing insights, Kent Harris follows suit with his usual one-liners, and Pat Harris joins the conversation sharing his expertise.
We all know the world has changed dramatically through technology and how we build those client and patient relationships. On this episode of Show, Don't Tell, Wes Harris and Kent Harris talk with their "Wonder Woman of marketing," Christy Smallwood, about the key things to building relationships through digital marketing.
It's the end of another year and we're going into the 1st Quarter of a new year. You know what this means, right? It means none of us get any sleep because everybody does their tax planning at the last minute. Our phones here at TelScreen have been ringing non-stop because our customers want to [...]
